هذا البرنامج يهدف إلى تزويد المشاركين بالمهارات والأساليب اللازمة للتعامل مع المواقف غير المحددة أو المليئة بالغموض بطريقة فعّالة ومنظمة. يعتمد البرنامج على استراتيجيات التفكير الإبداعي والتحليلي للتمكن من فهم وتحليل المواقف المعقدة واتخاذ القرارات الصائبة في ظل الغموض.
Dr Zainol has been a training facilitator and management consultant to various organizations and business establishments in Malaysia and the region since 1990.
Mohd Jailani bin Mohd Nor graduated with honours degree in Mechanical Engineering from the Oklahoma State University, USA in 1984.
Years of experience in project management as commissioning engineer, commissioning manager and commissioning coordinator
organizations, government agencies, local & multinationals companies in Malaysia. Conducting various ESQ leadership and character
Collective bargaining; payment systems; minimum wages; impact of legislative change; trade union recognition; employment contracts; arbitration
Her career in those industries has taken her to experience countries like USA, Europe, UK and the Asia Pacific.