Prof. Dr. LAOUISSET, Djamel Eddine

ACADEMIC TRAINING:

PROFESSIONAL EXPERIENCE :

2001 – 2002 Expert Organizations, Ministry of Economy &
Commerce, Abu Dhabi, U.A.E.

2000 – 2001 Department Head, Management Research & Training,
Research and Studies Centre, Sharjah, U.A.E.

1996 – 1999 University Vice-President, Emir Abdelkader
University, Constantine, Algeria.

1994 – 1996 Full Professor, University of Tripoli School
of Business Administration, Tripoli, Libya.

1991 – 1993 Associate Professor, University of Tunis School
of Business Administration, Tunis, Tunisia.

1987 – 1991 Director of Studies & Research, National
Institute for Global Strategic Studies, Algiers,
Algeria.

1985 – 1987 Assistant Professor, University of Constantine
School of Business Administration, Constantine,
Algeria.

1984 – 1985 Senior Advisor, Algerian Development Bank,

Ministry of Finance, Algiers, Algeria.

1983 – 1984 Management Trainer & Consultant, Arab Iron &
Steel Union, Algiers, Algeria.

PUBLISHED BOOKS :

1986  Industrial Development.
1996  Introductory Economics.
1996  Introductory Management.
2000  Development & International Economic Relations.
2002  Organizational Behavior &Development.
2003  Total Quality Management.
2003  Management Principles.
2003  Managerial Decision making.
2003  Hospital Management.

1. Teaching &Training Methods.
2. Marketing & Customer Service.

PUBLISHED ARTICLES :

Numerous articles written in professional specialized journals, leading magazines and newspapers.

PARTICIPATION IN INTERNATIONAL CONFERENCES :

Active participation in numerous top international conferences and symposiums worldwide.

MEDIA TALKS:

Various specialized television talk shows and radio interviews given worldwide.

LANGUAGES PROFICIENCY:

• Arabic
• English
• French
• Spanish

COMPUTER PROFICIENCY:

Microsoft Office User Specialist (MOUS).

Statistical Package for Social Sciences (SPSS).

MANAGEMENT ASSOCIATIONS MEMBERSHIPS :

American Management Association.
American Society for Public Administration.
International Association for Chinese Management Research.
International Consortium for Electronic Business.

MANAGEMENT TRAINING EXPERIENCE :

• Leadership Skills. - University Management.
• Performance Appraisal. - Crisis Management.
• Influencing Skills. - Report & Minutes Writing.
• Organizational Development Management. - Organizational Change
• Management.
• Total Quality Management. - Negotiation Skills.
• Human Resources Management. - Executive Secretarial Skills.
• Scientific Research Methodology. - Hospitality Management.
• Supervisory Skills. - Telephone Skills.
• Strategic Management & Business Policies. - Customer Care &
• Satisfaction.
• Training Needs Evaluation. - Handling Difficult Customers.
• Competitive Analysis. - Materials Management.
• Presentation Skills & Public Speaking. - Training Trainers Methods.
• Appraisal & Recruitment Interviewing. - Meeting Skills.
• Corporate Restructuring. - Business Ethics.
• Project Management Skills. - Library & Archives Management.
• Call Center & Help Desk Management. - Consumer Behavior.
• Sales Teams Management - University Teaching Evaluation.
• New Product Development. - Business Development.
• Curriculum Building - Operations Management.
• Intercultural Communication. - Public Relations Skills.
• International Business Management. - Organizational Culture Building.
• Marketing Management. - Conflict Management.
• Time Management. - Counseling & Feedback Skills.
• International Marketing. - Organizational Behavior Management.
• Problem Solving & Decision Making Skills. - E- Business.
• Planning & Organizing Skills. - Creative Thinking.
• Performance Evaluation. - Corporate Communication Management.
• E- Marketing. - Balanced Score Card.
• Brand Management. - Hospital Management.
• Compensation & Benefits Management. - Protocol Skills.

CONSULTING EXPERIENCE :

• Organizational Audit. - Organizational Structure & Chart
• Job Specifications & Analysis. - Training Needs Assessment
• Corporate Reengineering. - Corporate Communication Plan.
• Performance Appraisal. - Competency Modeling
• Competitiveness Analysis. - Market Analysis.
• Feasibility Studies. - Conference Planning & Organizing.
• Compensation, Benefits & Rewards Plans. - Employee Satisfaction
• Evaluation.
• Organizational Guide. - Benchmarking.
• Image Management. - Motivation & Incentives Plans.
• University Accreditation Processing. - Brand Management.
• Organizational Development. - Health Services Management.

INTERNATIONAL BUSINESS TRIPS :

U.S.A - U.K - Canada - Austria - France - Germany - Italy - Spain - Switzerland Belgium - Bahamas - Greece - Sweden - Denmark - Yougoslavia - U.A.E - Saudi Arabia - Qatar - Egypt Lebanon - Jordan - Syria - Algeria - Tunisia - Morocco - Libya Turkey.

INTERNATIONAL PROFESSIONAL REFERENCES :

• National Corporation for Industrial Machinery (Algeria).
• Ministry of Higher Education and Scientific Research (Algeria).
• Ministry of Foreign Affairs (Algeria).
• Libyan National Oil Corporation (Libya).
• Afaq Management Consulting Firm (Libya).
• Al Rasid Management Consulting Firm (Libya).
• Libyan National Beverage Corporation (Libya).
• Key Management Consulting Firm (Tunisia).
• National Chamber of Commerce (Algeria).
• Salzburg University (Austria).
• Center for Advanced Agro-Mediterranean Studies (Spain).
• Ministry of Health (Bahamas).
• National Productivity Institute (Algeria).
• Ministry of Interior (U.A.E).
• Ministry of Defense (U.A.E).
• Ministry of Defense (Algeria).
• Sharjah Police Academy (U.A.E).
• Abu Dhabi Police (U.A.E).
• Ministry of Economy (U.A.E).
• Sharjah Police Center for Research & Studies (U.A.E).
• Intercontinental Hotels (U.S.A).
• Islamic Development Bank (K.S.A).
• Abu Dhabi National Bank (U.A.E).
• Abu Dhabi Commercial Bank (U.A.E).
• Abu Dhabi Islamic Bank (U.A.E).
• Union National Bank (U.A.E).
• H. S. B. C (U.A.E).
• National Drilling Corporation (U.A.E).
• Takreer Corporation (U.A.E).
• ADNOC (U.A.E).
• Sharjah Free Zone Authority (U.A.E).
• Ajman Free Zone Authority (U.A.E).
• Abu Dhabi Chamber of Commerce (U.A.E).
• Management Training & Consulting Ltd. (U.K).
• Middle East Economic & Management Training (U.A.E).
• Middle East Management Research Center (U.A.E).
• Emirates Center for Strategic Studies & Research (U.A.E).
• American Embassy (U.A.E).
• Algerian Embassy (U.A.E).
• Emirates Institute for Banking & Financial Studies (U.A.E).
• University of Wollongong (U.A.E).
• American University of Dubai (U.A.E).
• United Arab Emirates University (U.A.E).
• Ajman University (U.A.E).
• Emirates Institute of Technology (U.A.E).
• University of Sharjah (U.A.E).
• Ministry of Higher Education & Scientific Research (U.A.E).